Webroot is one of the most reliable antivirus software that protects your device and data stored on it from all kinds of threats and malware. But, some users have encountered an error in Webroot error 1706. This error usually occurs while trying to login to the Webroot account after the software installation.
The main causes of this Webroot error are listed below.
Invalid login username and password
Invalid email ID and password or Invalid email ID
Let’s see the solutions for the Webroot error 1706.
Solution 1: Restart your system
As soon as you encounter this error, close the Webroot wizard and restart your PC.
To restart your Windows computer, click the Start menu.
Select the Shut Down option followed by Restart.
Once the PC has been restarted, try to login to your Webroot account.
You will be logged into your Webroot account successfully if the error 1706 has been resolved.
If not, try the next solution.
Solution 2: Reset your Webroot account password
On the Webroot account login page, click the Forgot Password command line.
Perform the prompts displayed on the screen.
When prompted, enter the email id that you used during the product purchase.
As soon as you enter it, the reset password link will be emailed to you.
Open the email that you received from Webroot.
Click the reset password link.
Enter the displayed Captcha correctly.
Now, enter the security question as prompted on the screen.
Create a new strong password and enter it in the given field when prompted.
Re-enter the new password to confirm it.
Click the Save button.
Now, try to sign in to your Webroot account.
If the Webroot error 1706 persists, try the next solution.
Solution 3: Reset internet settings
Check your internet status. Sometimes, poor or slow internet connection may also cause this error. To fix it, reset your internet connection settings by following the instructions given below.
Close all applications and web browsers if opened.
Go to the Internet options list.
Click the Advanced tab followed by Reset.
In the confirmation window, click the Yes or Continue button.
Wait for the reset process to complete.
Once it is done, check if the Webroot error 1706 is resolved.