The Norton LiveUpdate utility was designed by Symantec Corporation. This utility will automatically detect and install the latest security updates for Norton products such as spyware, firewall, and antivirus software. It is compatible with both Windows and Mac. The below section explains how to resolve the Norton LiveUpdate not working issue on Mac.Generally, when the Norton LiveUpdate utility fails to install updates, the message Update Norton “At Risk” or “Fix Now,” or error 8920, 208 is displayed on the screen.You can resolve the Norton Live Update Not Working Mac issue easily by performing the simple troubleshooting solutions given below.
Solution 1: Reboot your Mac computer
If you’re encountering this issue for the first time, then restart your computer and check if LiveUpdate is working.
Close all the existing applications on your Mac computer.
Now, restart the Mac computer.
Solution 2: Run LiveUpdate
Launch the Norton application.
Open the Security screen.
Locate and click on the LiveUpdate option.
Now, the update process will be initiated.
Once the update process is complete, click the OK button.
Close all the existing programs and restart your computer when the “Your Norton product has the latest protection updates” message on the screen.
Now, check if Norton LiveUpdate is working on Mac. If not, try the next solution.
Solution 3: Run Full System scan using Norton
On the main screen of Norton, open the Security menu.
Choose the Scans option followed by Full System Scan. Click on the Go button.
Now, the system will be fully scanned by the Norton application.
Once it is done, click on the button labeled Finish and restart your Mac computer if prompted.
Solution 4: Uninstall the existing security application
Check if any security application other than Norton is installed on your Mac computer.
If yes, uninstall it or disable it temporarily and then run the Norton LiveUpdate utility.
Now, check if the Norton LiveUpdate is working on Mac.
Solution 5: Reinstall the Norton Utility
To reinstall the Norton LiveUpdate Utility on your Mac computer, you need to uninstall the existing copy on your Mac. The uninstallation can be done easily using the RemoveNortonMacFiles tool.
Download the RemoveNortonMacFiles tool for the Mac computer.
Now, open the tool folder on your Mac computer.
Locate the RemoveNortonMacFiles.command file and open it using Terminal.
Perform the on-screen instructions to uninstall the Norton LiveUpdate utility on your computer.
Once the utility is uninstalled, restart your Mac if prompted.
Now, reinstall the Norton LiveUpdate utility.
Check if the Norton Live Update Not Working Mac issue is resolved. If not, contact us.