When any type of virus infects your computer, the device will display a warning message regarding the virus infection. Sometimes, the message might be fake and it will only display that a virus has entered the computer. If this is the case, then there are two methods to remove the virus from the computer.
Disinfect your computer with the Bitdefender Ransomware Removal tool.
Boot the computer in Safe Mode with Networking.
Here we’ll see how to disinfect your computer with the Bitdefender Ransomware Removal.To remove the viruses using the Bitdefender Ransomware Removal, you need to download the tool from its official page on another computer and save it on a removable device.
Carry out the steps given below to download the Bitdefender Ransomware Removal tool and transfer it to a USB device.
Connect the USB device to a disinfected computer.
Open a browser and type the following link or copy-paste it in the URL address bar: //download.bitdefender.com/removal_tools/BDRemoval_Trojan_Ransom_IcePol.exe
Once the web page opens, download the Bitdefender Ransomware tool.
Save the setup file in the name BDRemoval_Trojan_Ransom_IcePol.exe on your computer.
Once it gets downloaded, go to the location where it is saved and right-click on it. Then select Copy.
Now, open the removable USB device by double-clicking on it, then right-click and select Paste.
After pasting, remove the USB device carefully by right-clicking on the device icon and select Eject.
Carry out the following steps to start the removal process using the Bitdefender Ransomware Removal .
Once you have saved the Bitdefender Ransomware Removal on your USB device, connect the device to the infected computer.
The infected computer should be in Safe Mode with Command Prompt.
Browse and navigate to the USB device location in My Computer.
Double-click to open the USB device folder.
Right-click on the Bitdefender Ransomware Removal tool and select the Run as administrator option.
Click on the Start Scan button when it opens.
Now, it will start the scanning process, which might take several hours to complete. Once it is complete, Bitdefender will display a message informing you that the removal process is complete.
Now, close the small window and the removal tool will display the scan report.
Restart your computer in normal mode. You should be able to access your user account and access the desktop properly.
Ensure that the system is 100% clean. Start a System Scan using Bitdefender and allow it to fully complete the scan and remove any other potential infections.